About PacificOnlineSpirits.com
PacificOnlineSpirits.com has been in the premium spirits retail business for just under thirty years. Key account status gives us access to limited release editions and volume price discounts. We offer nearly 600 unique spirits and wines from over 150 brand names. If you can't find what you're looking for, email us a request and we'll get our hands on it!
Our Policies
Shipping
-We are not able to make international shipments
-Orders usually ship in 2-3 days
-Certain states do not allow shipments of alcohol. The purchaser accepts the responsibility of determining whether his or her state allows shipments. Please contact the appropriate agency or governing body to determine if your state allows alcohol shipments.
-The state of Texas does not allow shipments of alcohol.
-Shipments are made via UPS Ground Adult Signature Required (21 or older)
-Orders over $100 are shipped free within the continental U.S.
- We will do everything in our power to assure that your package arrives safely.
-We do not include the original external packaging for our products.
-Shipments to Alaska and Hawaii require additional shipping charges
-We prefer delivery to business addresses to minimize delivery problems
-Customers receive a shipping confirmation email with a tracking number upon shipment
-Express shipments require additional shipping charges
- Should any product be damaged during shipping please contact us by phone or e-mail. Please note that damaged product/s must
returned to us to receive refund , Leak is not covered , there is in no way we could guarantee no leak ,
specially most bottles are hand made and they are not screw cap, but please let us know and some of those we could ask the importer for help . (we do pack very well and
those issue seldom happen).
Pricing and Errors
-Pricing errors and typos will be corrected and orders credited
-You will be contacted by email when this happens.
-Occasionally, an item may no longer be offered, in which case you will be contacted for a substitution or credit. Collectible items fluctuate significantly in price and may need to be adjusted.
Sales Tax
-Shipments to locations outside of California pay no sales tax by federal law
-Sales tax is charged on sales within the state of California
-Some states have
use taxes, and buyers are responsible for state use taxes if applicable